Question 1

How much do your custom suits and tuxedos cost?

Accepted Answer

Our custom suits and tuxedos range from $800–$3,000, before taxes and fees. If you have any questions about pricing or would like help getting started, feel free to email us at admin@andrejulius.com. We’re happy to assist.

Question 2

Do you have a cancellation policy?

Accepted Answer

Andre’ Julius Appointment Cancellation & No-Show Policy
Andre’ Julius operates strictly by appointment only. Each appointment is reserved exclusively for one client and requires intentional scheduling, preparation, and staffing.
A confirmation reminder is sent via text and/or email 24 hours prior to your scheduled appointment.

Confirmation Requirement
Clients must confirm their appointment once the reminder is received.
 Failure to confirm may result in the appointment being canceled and offered to another client without notice.

Cancellation Policy
Cancellations or reschedules must be made at least 24 hours prior to your scheduled appointment.
Any cancellation made within 24 hours or less of the appointment time will be considered a late cancellation.

No-Show Policy
Failure to attend your scheduled appointment without notice will be considered a no-show.

$100 Rebooking Fee
Clients who cancel within 24 hours or fail to appear for their appointment will be required to pay a $100 non-refundable booking fee before scheduling another appointment.

This fee is required to secure future reservations and will not be applied toward any purchases or services.

Client Agreement
By scheduling an appointment with Andre’ Julius, you acknowledge and accept this policy.

Question 3

Do you charge for an appointment?

Accepted Answer

No — Andre’ Julius does not charge a fee to book an appointment.

Each consultation is complimentary and offered as part of our commitment to providing a high-touch, luxury experience tailored to every client.

However, because each time slot is reserved exclusively and prepared in advance, missed or late-canceled appointments may require a $100 non-refundable booking fee in order to schedule future visits.

We value our clients’ time — and we expect the same respect for ours

Question 4

Do I need an appointment?

Accepted Answer

Yes — our showrooms operate by appointment only, Monday through Saturday. This allows us to provide each client with the highest level of attention, privacy, and a true bespoke Andre’ Julius experience.

Question 5

What is Bespoke Clothing?

Accepted Answer

Great question! We are going to be blunt, we find the term at times confusing, misused, and overused. Bespoke simply means that the garment was created just for you, every time. Until your order is confirmed we don’t even cut the fabric. In summary, every one of our custom garments are handcrafted for one special person, and that would be YOU.

The word comes from the verb 'bespeak,' which means to speak for something, or to order something to be made. In fashion, this refers to the process of having a single garment or an entire outfit specially made for one person. Bespoke clothes are individually crafted from a pattern made from scratch for the unique customer. Unlike ready-to-wear outfits, bespoke clothing isn't available in standardised sizes. It is completely unique. And that's what makes it special.

Question 6

What is the difference between Bespoke and Made-To-Measure?

Accepted Answer

Bespoke in tailoring means the garments are designed from a bare canvas using the measurements taken individually from clients. The measurements are then used to cut out the pattern. This cut out pattern is then laid to cut the fabric chosen by the client.

Made-to-measure means the garments are made from a standard pattern that is then altered to suit the client.

Question 7

What does a virtual appointment entail?

Accepted Answer

We set up a time at your convenience to meet virtually. At that meeting we will start to design the perfect attire for you. We can review your existing wardrobe at this time as well to discuss how to maximize what you already have and still rework your style.

Question 8

What fabric mills do you use?

Accepted Answer

We offer over 5,000 fabrics from our Andre Julius Exclusive mills, which are located across the world. You will work with your clothiers to determine which fabric is best for you.

Question 9

How long does the entire process take from start to finish?

Accepted Answer

Appointment, Fitting, and Design: To be sure that we take enough measurements to make the suit perfect for you, the first fitting takes around an hour. We’ll take your 30+ measurements, go over your specific fit requests, and then help you design your garment(s).

Getting the garment: Because each garment is made specifically for you, ordering custom clothing is not an overnight process. Our turnaround time for your garment(s) to be made is about 4 weeks, with some slight variation depending on the season. In select situations, it may be possible to further expedite your order for an additional fee. For events and occasions, please be sure to place your order 4 weeks in advance, as delivery timelines may fluctuate throughout the year.

Final fitting: Once your garment is complete, we’ll schedule the final fitting so that you have the opportunity to try everything on to ensure perfect results.

Question 10

Do you have an online catalog where I can see the fabrics or examples of your work?

Accepted Answer

We get and use a variety of fabric books that are sent at the start of each season so that we stay current. Unfortunately, our exclusive fabrics are not provided in a digital format. Because of this, we do not have an online catalog to view fabric selections. If you are ever near our showroom, please feel free to book a private appointment, where you can see and feel all of our fabrics.

Question 11

Do I have to buy a whole suit?

Accepted Answer

No, you can buy any part on its own, perhaps to coordinate with an existing item you already own. You can order trousers, waistcoats, overcoats or jackets by themselves, or as part of a suit. Contact Us or Book an appointment and let's talk through all the options available.

Question 12

Do you sell anything other than suits?

Accepted Answer

Andre Julius offers suits (2 piece & 3 piece), tuxedos, sport coats, handcrafted shoes, slacks, shirts (both dress, causal, and formal),  overcoats, & trench coats. In addition, we offer accessories such as ties, bowties, and pocket squares.

Question 13

Do you ever work with people not located in Virginia?

Accepted Answer

Absolutely! While our main servicing locations are the Hampton Roads, Richmond, and Northern Virginia areas we are able to travel anywhere. Fill out our travel inquiry form to schedule an appointment in your city.

Question 14

Can I book a follow up appointment?

Accepted Answer

We are delighted to offer your first appointment complimentary. A second appointment is available for a non-refundable $50 fee which will be applied towards your purchase. For a third or additional appointment, a $100 fee will apply each time. This fee is not applied towards a purchase but ensures we can provide you with the dedicated time and personalize service your deserve.

FAQ