Alterations can be necessary to perfect the fit for you. If your garments need tweaking to get them fitting perfectly, please book an appointment to visit our showroom to you and our team will be more than happy to get the garments to your liking. If you don’t live in a showroom area, Alton Lane will provide reimbursement for local tailoring up to 100% of the total amount spent in the form of a gift card.
It is the customer’s responsibility to send proof of receipt to Andre Julius Customer Experience at firstname.lastname@example.org within 30 days of the alterations being performed to receive your gift card. Once the receipt is sent to our team, it may take up to 15 days to process the issuance of the gift card. Beyond the 30 days, we cannot honor the issuance of the gift card and any remediation would be handled on a case by case basis.